Introduction: Understanding the DNS_PROBE_FINISHED_NXDOMAIN Error
If you’ve ever tried to visit a website and instead saw this error:
DNS_PROBE_FINISHED_NXDOMAIN
…it means your browser was unable to find the domain you’re trying to reach. This is a common issue across browsers like Google Chrome, Edge, and even Firefox, especially on Windows 10/11 or macOS systems.
But what exactly does this cryptic message mean?
What Causes DNS_PROBE_FINISHED_NXDOMAIN?
This error occurs when the Domain Name System (DNS) lookup fails, specifically because the domain name doesn’t exist or cannot be resolved. Common causes include:
- Typo in the web address
- Outdated or misconfigured DNS settings
- Browser cache issues
- Faulty network connection
- Hosts file conflicts
- Router or ISP-related problems
In this comprehensive guide, we’ll explain what DNS_PROBE_FINISHED_NXDOMAIN
really means and walk you through 9 expert-tested solutions, each with a real-world success rate, so you can fix it fast — no matter what device or OS you’re using.
Fix 1: Check and Correct the URL (Success Rate: ~95%)
Before diving into technical fixes, double-check that the URL you typed is correct.
Steps:
- Look for typos like:
googel.com
instead ofgoogle.com
facebok.com
instead offacebook.com
- Try pasting the link from a trusted source.
- Use a search engine to navigate to the site instead.
Why It Works:
A large percentage of NXDOMAIN
errors are due to simple typing mistakes.
Fix 2: Clear Browser Cache & Cookies (Success Rate: ~85%)
Your browser may be loading an outdated or corrupted version of the site’s DNS record.
Steps (Chrome Example):
- Click the three dots > Settings.
- Go to Privacy and Security > Clear Browsing Data.
- Select:
- Time range: Last hour or All time
- Cookies and other site data
- Cached images and files
- Click Clear data.
Repeat for other browsers if needed.
Why It Works:
Cached DNS entries may point to incorrect or outdated server locations.
Fix 3: Flush DNS Cache & Renew IP Address (Success Rate: ~90%)
Sometimes, your system holds onto incorrect DNS records.
Steps (Windows):
- Open Command Prompt as Administrator.
- Run these commands one by one:
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
- Restart your PC after running all commands.
For macOS:
sudo killall -HUP mDNSResponder
sudo dscacheutil -flushcache
Why It Works:
Resets local DNS cache and renews your IP configuration, forcing your system to fetch fresh DNS records.
Fix 4: Change Your DNS Server (Success Rate: ~80%)
Your current DNS server (often provided by your ISP) might be slow or unreliable.
Steps (Windows):
- Press
Win + R
, typencpa.cpl
and press Enter. - Right-click your active connection > Properties.
- Double-click Internet Protocol Version 4 (TCP/IPv4).
- Select:
- Use the following DNS server addresses:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
- Click OK and restart your browser.
Use Google Public DNS, Cloudflare DNS (1.1.1.1
), or OpenDNS for better reliability.
Why It Works:
Switching to a faster, more reliable public DNS improves resolution accuracy and speed.
Fix 5: Reset Network Settings (Success Rate: ~75%)
Corrupted network configurations can cause persistent DNS issues.
Steps (Windows):
- Go to Settings > Network & Internet > Status.
- Scroll down and click Network reset > Network reset now.
- Choose “Reset this device” and confirm.
⚠️ Warning: This will remove saved Wi-Fi networks and Bluetooth devices.
Why It Works:
Resets all network adapters, drivers, and settings to default, eliminating deep-rooted issues.
Fix 6: Disable IPv6 (Success Rate: ~70%)
Some routers and ISPs don’t fully support IPv6, which can lead to DNS failures.
Steps (Windows):
- Press
Win + R
, typencpa.cpl
and press Enter. - Right-click your active connection > Properties.
- Uncheck Internet Protocol Version 6 (TCP/IPv6).
- Click OK and restart your browser.
Why It Works:
Disabling IPv6 forces your system to use IPv4, which is more widely supported and stable.
Fix 7: Edit the Hosts File (Success Rate: ~65%)
The hosts file maps domain names to IP addresses manually. If it contains incorrect entries, it can block access to websites.
Steps:
- Navigate to:
C:\Windows\System32\drivers\etc\hosts
- Open the file with Notepad (as Administrator).
- Look for any lines containing the problematic domain.
- Delete or comment them out by adding
#
at the beginning. - Save and restart your browser.
Why It Works:
Removes incorrect or malicious mappings that override DNS lookups.
Fix 8: Restart Your Router & Modem (Success Rate: ~80%)
Sometimes, the problem lies not with your computer but with your router or modem.
Steps:
- Turn off your router/modem.
- Wait 30 seconds.
- Power them back on and wait for all lights to stabilize.
- Reconnect your device and test the site again.
Why It Works:
Resets the network hardware and clears temporary glitches in DNS routing.
Fix 9: Contact Your ISP or Website Admin (Success Rate: ~100%)
If none of the above work, the issue could be with your Internet Service Provider (ISP) or the website itself.
Steps:
- Try accessing the site from another network (e.g., mobile hotspot).
- If it still doesn’t work, check tools like:
- If the site is online, contact your ISP to report DNS issues.
- If you own the site, contact your hosting provider or admin.
Why It Works:
Eliminates user-side issues and confirms whether the problem is external.
Summary: Choosing the Best Fix for DNS_PROBE_FINISHED_NXDOMAIN
Solution | Success Rate | Best For |
---|---|---|
Check the URL | ~95% | Quick typo verification |
Clear Browser Cache | ~85% | Immediate troubleshooting |
Flush DNS & Renew IP | ~90% | Resolving cached DNS issues |
Change DNS Server | ~80% | Faster, more reliable DNS resolution |
Reset Network Settings | ~75% | Deep network corruption |
Disable IPv6 | ~70% | Compatibility fixes |
Edit Hosts File | ~65% | Removing manual DNS overrides |
Restart Router | ~80% | External network resets |
Contact ISP / Admin | ~100% | External or server-side problems |
Start with Fix 1 (Check URL) and Fix 2 (Clear Cache) to resolve most issues instantly. Then move to Fix 3 (Flush DNS) and Fix 4 (Change DNS) for deeper corrections. Use Fixes 5–8 if problems persist. As a last resort, try Fix 9 to verify if the issue is outside your control.
By following this step-by-step guide, you can fix the DNS_PROBE_FINISHED_NXDOMAIN error like a pro, regain access to websites, and keep your browsing experience smooth and uninterrupted.
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