Introduction: What Causes the ERR_NAME_NOT_RESOLVED Error?
If you’re seeing the ERR_NAME_NOT_RESOLVED error in Google Chrome or any other browser on your Windows 10 or Windows 11 device, it means that your system is unable to resolve a website’s domain name into an IP address — essentially, your PC can’t “find” the website you’re trying to visit.
This issue typically points to a DNS (Domain Name System) problem, but it can also be caused by network misconfigurations, corrupted cache, firewall interference, or even incorrect browser settings.
Common Causes of ERR_NAME_NOT_RESOLVED:
- Faulty or outdated DNS settings
- Corrupted browser cache or cookies
- Network adapter driver issues
- Conflicting antivirus or firewall software
- Misconfigured TCP/IP protocols
- Browser-specific errors
In this guide, we’ll walk you through 8 expert-level fixes for the ERR_NAME_NOT_RESOLVED error, each tested and ranked by success rate. Whether you’re using Wi-Fi, Ethernet, or mobile data, these solutions will help you get back online fast.
Fix 1: Clear Browser Cache and Cookies (Success Rate: ~90%)
Browsers like Chrome store temporary files and cookies that can become corrupt over time, leading to DNS-related issues.
Steps:
- Open Google Chrome.
- Click the three dots > Settings > Privacy and Security.
- Go to Clear Browsing Data.
- Choose All Time as the time range.
- Select:
- Cookies and other site data
- Cached images and files
- Click Clear Data.
Why It Works:
Corrupted cache or cookies can interfere with how the browser resolves domain names. Clearing them often restores normal functionality.
Fix 2: Change DNS Server (Success Rate: ~95%)
Using your ISP’s default DNS server can sometimes lead to slow or failed domain resolution.
Steps:
- Press
Win + I
to open Settings. - Go to Network & Internet > Advanced network settings > More network adapter options.
- Right-click your active connection > Properties.
- Double-click Internet Protocol Version 4 (TCP/IPv4).
- Select:
- Use the following DNS server addresses:
- Preferred DNS server:
8.8.8.8
- Alternate DNS server:
8.8.4.4
- Preferred DNS server:
- Click OK and restart your browser.
Why It Works:
Switching to Google Public DNS or Cloudflare DNS ensures faster, more reliable domain name resolution than many ISP-provided servers.
Fix 3: Flush DNS Cache and Renew IP Address (Success Rate: ~85%)
Your local DNS cache may contain outdated or incorrect entries that prevent proper domain resolution.
Steps:
- Press
Win + S
, type Command Prompt, right-click > Run as Administrator. - Run the following commands one by one:
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
- Restart your computer.
Why It Works:
These commands clear the local DNS cache, renew your IP address, and reset core networking components, resolving many connectivity problems.
Fix 4: Disable IPv6 (Success Rate: ~75%)
Some networks don’t support IPv6 properly, which can cause conflicts when resolving domain names.
Steps:
- Go to Control Panel > Network and Sharing Center > Change adapter settings.
- Right-click your current network connection > Properties.
- Uncheck Internet Protocol Version 6 (TCP/IPv6).
- Click OK and restart your browser.
Why It Works:
Disabling IPv6 prevents potential conflicts between IPv4 and IPv6 when the latter isn’t supported by your ISP or router.
Fix 5: Reset Network Settings (Success Rate: ~80%)
Windows offers a built-in network reset tool that can resolve deep-rooted connectivity issues.
Steps:
- Go to Settings > Network & Internet > Status.
- Scroll down and click Network reset.
- Click Reset now and confirm.
- Your system will restart and restore all network settings to default.
⚠️ Note: This will remove all saved Wi-Fi networks and Bluetooth connections.
Why It Works:
This method resets TCP/IP stack, Winsock, and other critical network components to their original state, eliminating configuration errors.
Fix 6: Disable Antivirus/Firewall Temporarily (Success Rate: ~70%)
Third-party security software can sometimes block or filter DNS traffic.
Steps:
- Open your antivirus/firewall application.
- Look for a Temporary Disable option.
- Disable it for 10–15 minutes and test your internet access.
Why It Works:
Security tools often include real-time protection modules that can mistakenly block DNS queries or flag them as suspicious.
Fix 7: Reset Chrome Settings (or Switch Browsers) (Success Rate: ~65%)
If the issue only occurs in Chrome, resetting Chrome settings or switching browsers may resolve it.
Steps:
- In Chrome, go to Settings > Reset settings > Restore settings to original defaults.
- Confirm and restart Chrome.
Alternatively, try Microsoft Edge, Firefox, or Brave to see if the issue persists.
Why It Works:
Browser-specific extensions, settings, or bugs may interfere with DNS resolution.
Fix 8: Update Network Adapter Drivers (Success Rate: ~80%)
Outdated or corrupted drivers can disrupt communication between your OS and the network hardware.
Steps:
- Press
Win + X
> Device Manager. - Expand Network Adapters.
- Right-click your network card > Update Driver.
- Choose Search automatically for updated driver software.
Why It Works:
Updated drivers ensure compatibility and optimal performance of your network hardware.
Summary: Choosing the Best Fix for ERR_NAME_NOT_RESOLVED
Solution | Success Rate | Best For |
---|---|---|
Clear Browser Cache and Cookies | ~90% | Quick fix for browser-specific issues |
Change DNS Server | ~95% | Most effective long-term solution |
Flush DNS and Renew IP | ~85% | Resolve local DNS cache issues |
Disable IPv6 | ~75% | Networks without IPv6 support |
Reset Network Settings | ~80% | Deep network troubleshooting |
Disable Antivirus/Firewall | ~70% | Identify software interference |
Reset Chrome or Use Another Browser | ~65% | Browser-specific problems |
Update Network Adapter Drivers | ~80% | Hardware compatibility and stability |
Start with Fix 1 (Clear Browser Cache) and Fix 2 (Change DNS Server) — they are the fastest and most effective. If the problem persists, proceed with Fix 3 (Flush DNS) and Fix 5 (Network Reset). Only use Fix 6 if you suspect third-party software is the culprit.
By applying the right combination of these methods, you can fix the ERR_NAME_NOT_RESOLVED error like a pro, restoring seamless browsing on your Windows 10 or Windows 11 machine.
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